Learning this the hard way. As a high school student, I was always taught that right was right and wrong is wrong; I never really understood the gray area and how being right is not necessarily the correct course of action. But in the business world, even the most absurd answers are always right, especially if it comes from a customer.Continue Reading
As a new seller at Amazon platform, the most important thing is the timely feedback of a customer's experience. Cultivating a strong five-star feedback rating is the key to our selling experience on Amazon—both for improving buyer perception of our product listing, and for improving the placement of our products on the offer listing page.Continue Reading
Throughout my journey of designing, manufacturing and marketing the product, there were up and downs and many things I need to learn. Let’s start with development process. I first had to create a prototype or at least how the product looked like. Hmmmmm. How should I make a clock stand for the Echo Dot?Continue Reading
Hey Alexa! Whaaaattttt timeeeeeeeee…. Ugh.. [yawn] ….. Forget it, where’s my phone? AAhh!! I can’t see anything...
This was my daily morning ritual. I was genuinely exhausted when I had to wake up every morning and couldn’t just look next to me to see the time -- and instead had to use my grouchy and groggy voice to ask Alexa… (Alexa: I didn’t quite catch that…)